VOE-N US / Brazil webinar on Continuous Improvement
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The VOE-N has forged many international partnerships over the years, and one of the strongest is with Albert Einstein Medical Center in Sao Paulo, Brazil.
Dr. Luciana Cintra from Albert Einstein is passionate about Continuous Improvement, a member of the VOE-Network and has invited VOE-Network members to participate in their international symposium on several occasions. The most recent webinar was recorded and Albert Einstein has offered this webinar to all supporters of the VOE-N by clicking on the image to the left. We are proud to support the continuous improvement work of our South American members, and we are always open to help any facet of the animal care community increase awareness or to develop a program in your area or institution. Contact us to learn more. |
The "Technology Sandbox"
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Is your organization a slave to paper recording systems? Are you wondering how to EASILY automate the collection and sharing of information?
VOE-Network members Harvard University and City of Hope National Medical Center share their experiences with using the Do-It-Yourself (DIY) technology you currently have at your fingertips. What you will learn: 1) How simple Google Docs applications can be used to expedite everyday vivarium transactions. 2) How DIY Apps can be used to make real-time management decisions. |
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"Building a Culture of Quality at ENVIGO"
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Envigo has been developing its staff with a singular purpose and gained momentum over the past few years.
Quality is their mantra, and building a culture of quality starts with baby steps. Success requires solid leadership vision and commitment to go from the tedium of daily firefighting to the agility of a true problem-solving organization. Envigo will describe the features and benefits of their approach including steps such as: +Expected outcome of the quality culture +Human and process characteristics of the culture +Recommended actions for the key elements to progress across the years. |
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Talk Show:
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"Our MVPs...an interview with Team Leads working in a Lean Environment"
Team Leads are the backbone of any Lean culture... They are the mechanics, the motivators, the communicators, and maintain the quality expectations of the institution with wide shoulders. A day in the life of a Team Lead can be satisfying or it can be very difficult. Thoughtfully implemented, Lean methods and Lean culture can significantly influence the effectiveness and satisfaction of Team Leads. While it's Leadership's job to help build the support structure that Team Leads rely on, the success of daily operations relies on the structured support and the knowledge given to the Team Leads. Dr Donna Jarrell will deep-dive into the lives of 2 seasoned Team Leads and a Training Program Manager to explore the culture, challenges and gaps which can either help them to succeed or set them (and the institution) up for failure. |
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Workplace Organization and Visual Management
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Workplace Organization is critical to smooth operational success and for the elimination of obstacles and waste.
Visual Management is critical for clarity and understanding of sequential daily work and problem-identification. Combined, they make "The Intelligent Workplace" come alive; one where the environment works to support the employee as opposed to the employee fighting against the workplace t get their work done. This is one of those dismissive "it's just common sense" concepts; if it were just "common sense", why are the best Lean Organizations continuously re-organizing workplaces, and continuously improving their visual workplace? Jarrod Nichol from McGill University, CLSSBB in Montreal walks us through the systematic simplicity, elegance and POWER of workplace organization and visual management. |
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"There's an App for That"
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"There's an App for That"
Daily vivarium operations requires hundreds if not thousands of critical tasks to meet regulatory compliance, quality standards, and customer expectations. Many of these tasks require documentation, yet the team and Leadership often have no clue how their operations are running in real time. Technicians get interrupted, machines break, weather happens, people take time off, tasks may get missed, documents get lost or recording is sometimes forgotten. In the quest to understand how operations function in real time, the folks at Harvard University Faculty of Arts & Sciences have explored the options available through DIY technology and cloud-based computing. Ethan Hildebrand will walk us through 3 webtools that he has discovered that could do sme of the daily heavy lifting for us. And save us from paper cuts. |
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Developing Vendor Partnerships
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Vendor Partnerships
"Are you paying your husbandry technicians to perform warehouse tasks? Are they unpacking boxes and restocking "stuff" when they could be working with animals?" Toyota learned about efficient material handling from the American supermarkets. From this model, Toyota has been wildly successful at partnering with their vendors as an enhanced resource and assign them the full responsibility to do what they do best: handle, transport and manage materials. As the VOE-N saw at the Toyota plant in San Antonio, every vendor is responsible for all details of material supply, inventory management, quality and handling right up to the point of physical installation on the vehicle. Think of all the time your staff will recover and injuries they will avoid by getting your vendors to do exactly what they do best exactly when you need them. |
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Virtual Facility Tour
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While every vivarium seems different, the operational idiosyncrasies are mostly the same.
In this tour, you will see how various functions of vivarium operations are managed at MGH. Keep in mind that many of the tools and visuals have been changed, improved, or removed all in the interest of continuous improvement and changing customer needs. Think of what your staff can create to solve the daily challenges that affect their operational efficiency, performance and improve morale. |
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"Picking Up Low Hanging Fruit"
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Problems are a very good thing (2015 Niemi, Harvard; Brammer, U of Houston)
Opportunities for improvement are all around us. Seeing those problems as opportunities to make jobs easier, save time and improve quality builds a customer-focused culture. Rather than finding that $1 million cost-savings idea, have your staff find 1-million $1 dollar ideas and your results will be extraordinary. |
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Enterprise Excellence:
"How do you define Enterprise Excellence?"
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Ideal Behaviors: (2016 Shingo Institute)
http://www.shingoprize.org/insight The way people behave when they come to work has a direct impact on the bottom-line of any organization. Successful organizations have systems that drive their culture ever closer to ideal behavior and ideal results. The desired outcome of aligning behaviors (the culture), with principles of operational excellence, should result in continuously improving quality, cost, delivery, customer satisfaction, moral, safety and environment or in other words, create value for the customer. |
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Understanding Operational Chaos in a Vivarium
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Understanding Operational Chaos (2016 Tummala, OMRF)
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Team Empowerment
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Webinar Topics: (2016, Tummala)
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